Shipping Policy
Shipping Policy
We are currently working with FedEx and UPS for all our shipping requirements.
Please be aware that FedEx/UPS do not deliver to PO boxes.
Delivery and pick-ups are only made Monday through Friday except major holidays.
All of our shipments are insured for the full amount of the merchandise shipped. Shipping charges are not refundable; please consider this when placing an order.
Processing time includes receiving your order and packing the item for shipping, the processing time typically ranges from 1-5 business days.
After processing is complete then the shipping process begins.
Ground Free Shipping Service
According to FedEx the delivery time frame is approximately 5 to 7 business days (weekends do not count) to any location within the continental United States. There are no shipping charges with this option.
Two Day Express - $30
According to FedEx Express/UPS Express the delivery time frame is 2 business days within the United States (weekends do not count). Orders placed by 1:00 pm Pacific Time will be shipped the same business day the order was received. Business days are Monday through Friday, excluding national holidays. Orders received after 1:00 pm will ship the following business day. Two Day Express is not available for orders shipping to Alaska and Hawaii.
FedEx Next Day Air - $50
According to FedEx Express, it is a next business day service (weekends do not count). Orders placed by 1:00 pm Pacific Time will be shipped the same business day the order was received. Business days are Monday through Friday, excluding national holidays. Orders received after 1:00 pm will ship the following business day. Overnight delivery is not available for orders shipping to Alaska and Hawaii. Please note that we do not offer Saturday Delivery.
International shipping
We are not available to ship outside of the United States at the moment.
Tracking Information
If you provide a valid email address when you order, you will receive two kinds of emails:
- Almost immediately after you place an order, you will receive an email with the subject "Gator & Co. Order Confirmation". This email confirms your order was received and is being processed.
- When your order ships, you will receive an email with the subject "Gator & Co. Order Shipment Confirmation" that contains your shipment tracking number. With this number, you have 24-hour access to monitor the progress of your package as it is in transit to you.